Cookie Policy

Introduction to Our Cookie Policy

This document outlines the policy governing the use of cookies and comparable digital technologies by BergQuest. Its purpose is to comprehensively detail the mechanisms through which we utilize these tools to improve your interaction with our online social gaming platform. We will delineate the categories of cookies employed, their operational objectives, and your entitlements concerning data acquisition, storage, and safeguarding. Your continued engagement with our website signifies your acceptance of the cookie practices elucidated herein. Our commitment extends to maintaining full transparency and adhering to all pertinent data protection statutes, notably the General Data Protection Regulation (GDPR), offering explicit directives on managing these digital instruments.

Understanding Cookies

Cookies consist of minor text files deposited onto your computing device when you access a web domain. Their function is to retain user settings, facilitate various website features, and generally elevate your visit. For BergQuest, cookies are fundamental to streamlining navigation, activating customized functionalities, and evaluating the efficiency of our online presence. Alongside proprietary cookies, we might also incorporate cookies from external entities to discern user browsing patterns and present relevant promotional material. Data gathered through cookies is rendered anonymous or pseudonymous, serving primarily to refine our offerings.

Categories of Cookies We Utilize

Legal Basis for Data Processing and Protection

At BergQuest, the safeguarding of your privacy holds utmost importance. Our operational framework is structured to achieve both our business objectives and uphold your privacy rights. In full adherence to the General Data Protection Regulation (GDPR), we guarantee that personal data processing occurs only when a valid legal justification exists, which may include explicit user consent, our legitimate operational interests, or the necessity to fulfill a contractual agreement. Information obtained through cookies undergoes secure and transparent processing, with robust measures in place to prevent unauthorized access to your details.

Our deployment of cookies is founded on one or more legitimate legal grounds, which encompass, but are not confined to, the following:

User Consent: For any cookies not deemed essential, we explicitly solicit user permission prior to their activation. This consent can be revoked by the user at any point.
Legitimate Interests: In specific scenarios, the use of cookies is vital for our company's legitimate interests, such as monitoring website performance or improving the user experience. However, these interests are always carefully balanced against your fundamental privacy rights.
Contractual Necessity: Cookies that underpin functionalities essential for delivering services you have requested are processed based on the requirement to execute a contract between you and our online platform.

How We Leverage Cookies

The information gathered from cookies is employed for a variety of purposes. We categorize the application of cookies into distinct functional domains, as detailed below:

User Experience Optimization: To refine navigation and customize the interface according to your preferences, cookies store settings and choices, thereby ensuring a fluid and personalized browsing journey.
Analytics and Performance Monitoring: Cookies enable us to observe user interactions and evaluate the overall performance of our website. This data aids us in identifying trends, accelerating page loading times, and diagnosing any technical issues or errors.
Personalization and Advertising: Cookies are utilized to monitor your interests and online activities. This intelligence is then applied to generate bespoke content and deliver advertisements that are pertinent to your inclinations.
Social Media Integration: Cookies facilitate the seamless integration of social media platforms, allowing you to engage with shared content and leverage features of our website that connect with various social networks.

User Consent and Management

Upon your initial visit to our website, a consent banner pertaining to cookies will appear, presenting you with the option to either accept or decline non-essential cookies. It is crucial to understand that essential cookies are automatically deployed to guarantee the correct operation and security of our services. Non-essential cookies, conversely, necessitate your explicit authorization before they can become active.

You possess complete authority over the management of cookies, with available options including:

It is your prerogative to modify your cookie preferences whenever you deem necessary. Comprehensive instructions and further specifics on how to enact these changes are provided within our dedicated cookie management utilities.

Cookie Retention Periods and Storage

Cookies implemented by our digital service generally fall into two categories based on their storage lifespan: session cookies and persistent cookies. Session cookies are temporary in nature, expiring automatically once you close your browser window. Persistent cookies, conversely, remain on your device for a predefined period or until you manually remove them.

The specific duration for which each cookie is retained varies, depending on its designated function. Essential cookies often possess a limited lifespan linked to your current browsing session, while cookies for performance analysis or personalization may be set for extended periods to recall your preferences. We regularly review the retention periods of our cookies, ensuring alignment with industry best practices and regulatory mandates.

Data Retention Policies and Security Measures

At BergQuest, we employ extensive technical and organizational safeguards to secure your information. All collected data, including that acquired through the use of cookies, is stored in full compliance with relevant data protection legislation. We ensure that access to such data is rigorously controlled and that our security protocols are continuously updated to counteract any emerging threats.

The period for which cookie-derived data is retained is determined by its intended purpose and any legal requirements. Specific categories of data may be stored in accordance with our overarching data retention policies, and you maintain the right to request the deletion of your personal information at any time. Such requests for data removal will be processed promptly, subject to any applicable legal and operational constraints.

Our security framework incorporates regular audits, advanced encryption methods, and stringent access control mechanisms, all designed to protect your data. We perpetually monitor our systems to identify and rectify vulnerabilities, thereby guaranteeing the security of your information during both transmission and storage.

User Entitlements and Data Access

In accordance with the General Data Protection Regulation (GDPR), you are afforded several fundamental rights concerning the data gathered, including through cookies. These rights comprise:

Right to Access: You are entitled to request access to any personal data concerning you that we have compiled, including via cookies. We commit to providing you with a comprehensive copy of this data upon receiving your request.
Right to Rectification: Should you identify that any collected data is inaccurate or incomplete, you possess the right to have it corrected without undue delay.
Right to Erasure: Also recognized as the 'right to be forgotten,' this allows you to request the deletion of your personal data. We will process such requests in compliance with all relevant legal obligations.
Right to Restrict Processing: Under specific conditions, you may ask us to limit the processing of your data.
Right to Data Portability: If required, you have the option to request a copy of the data you have provided to us, delivered in a widely used electronic format.
Right to Object: You retain the right to formally object to the processing of your personal data, particularly for activities such as direct marketing.

To exercise any of these entitlements, please consult the guidelines for managing your cookie preferences or reach out to our dedicated data protection team using the contact methods provided on our website. We are dedicated to upholding these rights promptly and in full adherence to legal standards.

Revisions to Our Cookie Policy

Our policy regarding cookie usage may undergo periodic revisions to reflect developments in technology, changes in regulatory mandates, or adjustments to our business operations. The current iteration of this policy became effective on 03-11-2025. We encourage you to review this document regularly to remain informed about our cookie practices and any subsequent updates.

Significant alterations to this policy will be announced prominently on our website. Your continued utilization of services provided by BergQuest signifies your acceptance of any modifications implemented within this cookie policy. Your ongoing consent remains crucial for the uninterrupted use of our website.

Further Information and Contact Details

At BergQuest, we prioritize clear and unambiguous communication. This cookie policy is designed to offer a thorough overview of our procedures concerning cookie deployment, data acquisition, processing, and storage. While extensive information has been presented above, we advise you to thoroughly acquaint yourself with this policy in its entirety.

Should you have any inquiries, concerns, or require further clarification regarding our application of cookies or your personal data, kindly refer to the instructions for managing cookie preferences available on our website. We are committed to fostering an open dialogue with our users and ensuring that your privacy rights are fully respected.

Concluding Remarks

This document on cookie usage underscores our steadfast commitment to user privacy and operational transparency within the digital realm. By implementing comprehensive safeguards and adhering to rigorous data protection regulations, we endeavor to ensure that every interaction on our website is secure, user-friendly, and respectful of individual data. We strongly recommend that you periodically review this policy, as it constitutes an integral component of our holistic strategy for data protection and user entitlements.

We appreciate you dedicating your time to review our cookie policy. Your trust and confidence in our practices are of paramount importance to us, and we remain unwavering in our dedication to providing an enjoyable, secure, and transparent online experience.

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